Pilgrim - Frequently Asked Questions




	Find answers to the questions our customers ask most.

1.	My fireplace is not a standard size and I cannot find a screen to fit my application. Can I order a custom screen from Pilgrim to my specifications?
2.	If I order a custom screen, how long will it be before I receive my product?
3.	What is Pilgrim's product warranty policy?
4.	I have an existing Pilgrim product that I originally purchased through a retailer. What is the easiest way for me to get replacement parts?
5.	Are Pilgrim's products available all year or are they seasonal?